# Shipping Policy
Thank you for shopping with Grotta Markt.
## Order Processing
Orders are typically processed within 1–2 business days (Monday through Friday, excluding holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.
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## Shipping Times
Estimated delivery times vary depending on your location and shipping method selected during checkout.
Most domestic orders arrive within 3–7 business days.
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## Shipping Costs
Shipping costs are calculated at checkout.
We may offer free shipping promotions on eligible orders.
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## Order Tracking
Once your order ships, you'll receive a tracking number by email so you can monitor your delivery.
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## Delays
While we strive to deliver orders on time, shipping delays caused by carriers, weather conditions, or other unforeseen circumstances may occasionally occur.
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## Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order.
Grotta Markt is not responsible for delays or additional shipping costs resulting from incorrect addresses provided by customers.
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## Questions
If you have any questions regarding shipping, please contact us at:
info@grottamarkt.com